Privacy Policy

1. Information Collection

We collect personal details that you provide directly to us through consultation forms, support inquiries, and AI assistant chats:

• Personal Identifier Info: Full Name, Email Address, and Mobile Phone Number.
• Enquiry Details: City of search, target property purchase budgets, preferred service types, and descriptive message details.
• Usage Data: Device browser profiles, page visits, session logs, and chatbot transcript records.

2. Data Usage

Propasure uses collected information exclusively to facilitate the requested real-estate advisory operations. This includes matching your enquiry with our certified legal attorneys, coordinating site visit schedules, processing partner home loan comparisons, responding to queries in the AI Advisor chat, and sending support alerts. We do not sell your personal identifiers or search logs to developers or third-party brokers.

3. Cookies Policy

We use cookies, tokens, and storage identifiers to retain search preferences, analyze traffic flow patterns, and track chatbot engagement histories. You can manage or disable cookie tracking within your browser configurations, but some platform features (such as retaining chat histories or dynamic tab selections) may not function fully without cookies active.

4. Data Protection

Your data security is our top priority. We store information on encrypted servers and protect data transfers using standard SSL/TLS algorithms. Access to personal contact data is restricted to authorized legal advisors and property consultants who require it to service your active property audits.

5. Third-party Services

We share transactional details with third-party service partners only when explicitly authorized by you (for example, sending document scans to qualified property lawyers for EC/Mother Deed checks, or transferring income briefs to partner banks for home loan benchmarking). All partners are legally bound to protect your data.

6. User Rights

You possess complete rights over your personal database. You may request details of the information we hold, request corrections to incorrect phone or email entries, or request permanent deletion of your inquiry transcripts. Contact us at privacy@propasure.com to execute these rights.